Articles

Monday, May 01, 2006

MUMBAI
The Second Summit, March 10, 2006


Session I
One Year of Broadband in Retrospect: Major learnings and the Road Ahead
The first session discussed the performance of Broadband in the previous year and the learnings derived from it. The business models that will help in bringing down costs were also discussed along with the possible future technologies. The obstacles of the future were also discussed.

Kuldeep Goyal, chief general manager, BSNL (Maharashtra) began by saying that the previous year was very challenging, and was full of learning but the targeted milestone was not achieved.

“We have found that penetration is poor due to lack of demand, and for that we have to popularize broadband and increase PC penetration,” he added. He said the spread of broadband was limited to urban areas, and for taking it to the rural areas there is need to develop localized and relevant content. He added that video on demand and gaming is sure to pick up soon.

Parind Parekh, CEO, Exatt Technologies was of the view that more players entering the field has led to healthy competition and better quality of service. He said, “The ISP community coming together to standardize their packages, and with PSUs coming up with interesting schemes we are also gearing up for the same. It can be safely said that broadband is steadily growing in the country.”

Ruzan Khambatta, CEO & MD, E-Comm Opportunities added that “one of the factors that has helped us grow is that we ourselves provide services without tying up with local cable operators and have full control over the business. We are focused on a personalized service to gain competitive edge over other industry players,” she added. She was of the view that people want mobile Internet connection and they want package deals. “Last mile connectivity is still a major obstacle for broadband,” she added.

Prashant Arya, chief manager, Business Development, Sterlite Optical Technologies pointed out that the infrastructure for broadband was still working on the one designed for voice services. “At this point of time, there is no standard for network infrastructure, and manufacturers and service providers have to try out various models and find the one best suited for them. At present, ISPs can not offer ISD or STD calling and this is a regulatory drawback for standalone ISPs; and that is the reason for triple play not happening,” he added. According to him, price of the content was also an issue along with the cost of deploying network infrastructure. He added that service operators need to demand more from their vendors and they have to find solutions and go for innovation-this will solve all the issues.

Session II
The Hunt for Killer Services: Will IPTV/Video on Demand Hit Big Time
This session discussed what groundwork was needed to provide services through broadband and whether IPTV and video on demand will gain popularity. What would be the killer applications and how to bring down costs of networks? The issues related to these applications and networks were also discussed.

Piyush Aggarwal, head, Broadband, MTNL was of the view that the service providers were facing the challenges of network infrastructure and bandwidth requirement. “Content aggregation is another area to be worked on and storage management and improvement of backend processes are major areas which need improvement.” There are various options which can be considered, according to the business model and the service providers' experience, he added. Also that voice has been a killer application for a long time and will continue to be so in the future. “IPTV is a great opportunity in the area of broadband, if a proper model of revenue sharing and delivery to the customer is developed-then it can be a killer application,” he added. He pointed out that in India there were no guidelines for the technical aspects.

Amit Kumar, director, Technology and Content Operations, Times Broadband pointed out that video centric delivery was a different ball game, which needs to be nurtured with a lot of care. “Digital content delivery is a powerful medium and soon industry players will realize its potential,” he added. On the issue of killer applications, Kumar added that gaming will be the killer application but it needs a lot of attention. He pointed out that audio on demand is also picking up globally. “Providing differentiated services is the need of the hour. The customer should get any content any time an any cost, that will be digital empowerment,” he added.

Arun Neralaghatta, project manager, IPTV & Streaming Media Services, HP added that along with service providers, content providers should also take initiative to provide content for broadband. “The problem is that there are no standards for networks and service providers have no flexibility once the network is deployed. “There are going to be many more services available in future such as next generation IPTV. Therefore, service providers need flexible platforms which can be integrated with their existing networks,” he added. He was of the view that media on demand was the killer application irrespective of geographical boundaries. We need software, which can take content to multiple formats, and we need to device new ways to manage the content.

Sudhir Gosar, CTO, In2Cable added that digital TV using CAS, along with broadband would enable providing video on demand to the subscribers. He was of the view that the killer applications will be the one, which will hold value for the user, and the killer application for broadband could be learning and education. “Entertainment will be and always was, a killer application. Interactivity will be the killer application for the masses,” he added. He also said that technical standards were in place but when it comes to deployment of models, there are no standards.

Session III
Building the Right Content Ecosystem: Partnership Model and Revenue Share
The panel discussed the appropriate content ecosystem and the ways in which content can be optimally utilized. The cost models for content delivery were also discussed.

Anil Garg, CTO, Set India was of the view that the regulatory aspects of the broadband services need to be designed properly. “There is no SLA or quality of service guidelines for

broadband service providers. Therefore, we are scared to provide content for broadband,” he added. India is a huge number opportunity and there is a great potential provided issues such as SLAs and QoS are addressed.

Ishwar Jha, vice president (Technology), Zee Network added that the first phase is to realize the content which will be popular among consumers. “The issue is that we are there to give the content, the issue is to get the content secured,” he added. He also pointed the need for a balanced business model which will survive.

Alok Kejriwal, CEO, contest2win.com emphasised that anybody can create an ecosystem. According to him, gaming was the best application for broadband as the thrill of doing things in real time is another world to explore. “Indians have adapted technology faster than anywhere in the world and gaming has a great potential in India,” he added.

Dr Nikhil Jain, chief technology advisor, Qualcomm said, “The fundamental question is to reduce costs in getting content from the creator to the user”. He added that quality of service was also an important aspect for a business model to succeed in India.